Overview
All items sent for delivery from Sunyani are not refundable or exchangeable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.You must be in Sunyani to do a walk in return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your momo wallet again.
Next contact your provider. There is often some processing time before a refund is posted.
Need help?
Contact us at 0543899604 for questions related to refunds and returns.
